Privacy Policy

1. Information We Collect

When you use our services or submit a booking inquiry, we may collect personal information including but not limited to your name, email address, phone number, pickup and drop-off locations, travel dates, and payment information processed securely through our booking provider.

When applying to become a chauffeur, we collect professional information such as your name, contact details, vehicle information, and shared document links for verification purposes.

2. How We Use Your Information

• To process and manage your reservations
• To communicate booking confirmations, reminders, and updates
• To provide customer support
• To send occasional marketing communications (only with your consent)
• To evaluate chauffeur applications
• To comply with legal obligations

3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All booking transactions are processed through PCI-compliant payment systems.

4. Third-Party Services

We use trusted third-party services to operate our platform, including booking management (LimoAnywhere), form processing (Web3Forms), and website hosting (Vercel). These services have their own privacy policies and we encourage you to review them.

We also use Google Analytics (GA4) to understand how visitors interact with our website. Google Analytics collects anonymous usage data such as pages visited, time spent on the site, device type, browser, and general geographic location. This service uses cookies (such as _ga and _ga_*) to distinguish unique visitors. No personally identifiable information is shared with Google through this service. You can learn more about Google's data practices at Google's Privacy Policy.

5. SMS & Marketing Communications

If you opt-in to receive SMS communications, you consent to receive transactional and/or promotional messages from Alphas Elite. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out at any time.

6. Data Retention

We retain personal information only for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your personal data by contacting us directly.

7. Your Rights

Depending on your location, you may have rights regarding your personal data including the right to access, correct, or delete your information. To exercise these rights, contact us at info@alphaselite.com.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: